How To File KRA Returns Online In Kenya

The Kenya Revenue Authority (KRA) requires all taxpayers to file their returns online.

This can be done through the KRA’s iTax portal.

To file your returns online, you will need the following:

• A KRA PIN
• A computer with an internet connection
• A web browser

Once you have all of the required materials, you can follow these steps to file your returns:

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   Step 1: Accessing the KRA iTax Portal

   1. Open your preferred web browser and visit the KRA website (https://www.kra.go.ke).
   2. On the KRA homepage, click on the “iTax” link to access the iTax portal.

   Step 2: User Registration

   1. If you are a first-time user, click on the “Register” button on the iTax portal.
   2. Fill in the required details, including your KRA PIN, personal information, and contact details.
   3. Create a password for your iTax account and select a security question for account recovery purposes.
   4. Complete the registration process by clicking the “Submit” button.

   Step 3: Logging into the iTax Portal

   1. Once you have registered, return to the iTax portal.
   2. Enter your KRA PIN and the password you created during registration.
   3. Complete the security verification process by entering the characters displayed in the image.
   4. Click on the “Login” button to access your iTax account.

   Step 4: Navigating the iTax Dashboard

   1. After logging in, you will be directed to the iTax dashboard.
   2. Familiarize yourself with the various options available on the dashboard, such as “Returns,” “Payments,” and “Inbox.”

   Step 5: Filing Returns

   1. Click on the “Returns” tab on the dashboard.
   2. Select the appropriate tax obligation you want to file returns for (e.g., income tax, value-added tax, withholding tax).
   3. Choose the correct tax period and click on the “File Return” button.
   4. Fill in the required information accurately, including income details, expenses, deductions, and any other applicable information.
   5. Review the information you have provided, ensuring its accuracy and completeness.
   6. Click on the “Submit” button to file your returns.

   Step 6: Generating a Payment Slip

   1. After successfully filing your returns, you will receive a notification on the iTax portal.
   2. Navigate to the “Payments” tab and click on the “Generate Payment Slip” button.
   3. Enter the correct tax period and select the appropriate tax obligation.
   4. Click on the “Submit” button to generate your payment slip.

   Step 7: Making Payment

   1. Download and print the generated payment slip.
   2. Make the payment through the designated payment channels (e.g., mobile banking, bank transfer).
   3. Retain the payment receipt as proof of payment.

Your return will be submitted to the KRA and you will receive a confirmation number.

Here are the steps in more detail:

1. 1. Go to the KRA website: https://www.kra.go.ke/
   2. Click on the “iTax” tab:

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KRA website with iTax tab highlighted

1. 1. Enter your KRA PIN and password:

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iTax login page

1. 1. Click on the “File Returns” tab:

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iTax File Returns page

1. 1. Select the type of return you want to file:

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iTax File Returns page with different types of returns listed

1. 1. Enter the required information:

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iTax File Returns page with different fields for entering information

1. 1. Review your return and make sure it is correct:

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iTax File Returns page with a preview of the return

1. 1. Click on the “Submit” button:

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iTax File Returns page with a submit button

Your return will be submitted to the KRA and you will receive a confirmation number.

Here are some additional tips for filing your returns online:

• Make sure you have all of the required information before you start.
• Review your return carefully before you submit it.
• Keep a copy of your return for your records.

If you have any questions about filing your returns online, you can contact the KRA call center at 020-4999999.