Safaricom announced Saturday that customers will not be able to send money from M-Pesa to unregistered mobile accounts from Monday, February 5
In a statement, however, the mobile phone operator stated that registered customers could send and receive money from different mobile money providers such as Airtel and T-Kash.
“Effective February 5th, 2024, you will no longer be able to send money from M-Pesa to unregistered mobile money customers,” Safaricom stated.
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Customer Notice pic.twitter.com/iWa3szPtJv
— Safaricom PLC (@SafaricomPLC) February 3, 2024
Safaricom has urged those not registered to do so.
“We encourage customers who are not registered for mobile money services to register by visiting a Safaricom Shop or an M-Pesa agent with their identity document.”
These are part of efforts to address fraud in the industry. Many unregistered numbers are behind cases of fraud. Some of the cases are under probe.
The telcos have been instituting measures to address the trend. This includes upgrading their softwares and installing new and stronger systems.
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