A certificate of good conduct is a document that shows that you have a clean criminal record.
It is also known as a police clearance certificate.
It is required for various purposes, such as applying for a job, a visa, a tender, or a public service vehicle badge.
Importance of a Certificate of good conduct in Kenya.
Your impeccable criminal record speaks volumes about your exemplary conduct, demonstrating that you are a virtuous and upstanding individual.
This invaluable attribute becomes indispensable when applying for various opportunities, including employment positions, visas, tenders, or public service vehicle badges.
It serves as an essential prerequisite for engaging in tender services or competing for esteemed government positions24.
The following are the people who are eligible to apply for a certificate of good conduct in Kenya:
Kenyan citizens within and outside the country and foreign citizens including aliens and refugees in Kenya.
To apply for a certificate of good conduct in Kenya, you need to follow these steps:
Create an account on the e-Citizen portal or log in if you already have one.
If you are under 18 years old, you can use your parent’s or guardian’s account.
Click on the Directorate of Criminal Investigations link and select get services now.
Read the instructions carefully and fill out the application form with your personal details and the reason for applying for the certificate.
Pay the fee of Ksh1,050 using your preferred mode of payment, such as M-Pesa, credit card, or debit card.
You will receive a confirmation message and an invoice.
Download and print two copies of the invoice and one copy of the C24 form on both sides of an A4 paper.
Visit the nearest DCI office or Huduma Centre with your original ID card and its photocopy, the printed invoice and C24 form, and two passport-sized photos.
You will be fingerprinted and issued with a waiting card.
Wait for your certificate to be processed and will be sent to your downloads.
This may take up to two weeks or more depending on the workload and availability of resources.
Your certificate of good conduct is valid for one year from the date of issue.
You can renew it online by following the same procedure as above.
If one is out of Kenya, he or she will need to take the downloaded C24 form to the nearest police station or any institution that can have your fingerprints taken.
After the procedure of taking fingerprints, put the form, copies of the invoice to prove payment, and two passport-sized photos into an envelope, seal and send it as a parcel to the DCI in Nairobi for uploading and processing.
You can use a friend or relative in Nairobi to deliver the parcel to the DCI personnel who will in turn help in processing the same.
