A Kenyan ID card is a document that proves your identity and citizenship in Kenya.
It is required for various purposes such as opening a bank account, registering a SIM card, voting, and accessing government services.
If you lose or damage your ID card, you need to apply for a replacement as soon as possible.
Here are the steps you need to follow to replace a lost or defaced ID card in Kenya:
Step 1: Report the loss or damage of your ID card
The first thing you need to do is to report the loss or damage of your ID card to the nearest police station.
You need to explain how and when you lost or damaged your ID card and provide any details that can help to identify it.
The police will issue you with a police abstract, which is a document that shows that you have reported the matter.
You need to keep this document safe as you will need it to apply for a replacement.
Alternatively, you can also report the loss or damage of your ID card at any Huduma Centre, which are one-stop service delivery centers that offer various government services.
You can book an appointment online at www.huduma.go.ke and choose the option of duplicate ID.
You will then be issued with a police abstract at the Huduma Centre.
Step 2: Fill in the replacement form
The next thing you need to do is to fill in the replacement form, which is also known as form number 2.
You can get this form from any Huduma Centre or any office of the registrar of persons in your residential area.
You can also download the form online from here.
The replacement form requires you to provide your personal and biometric details such as name, gender, marital status, occupation, religion, tribe, district, division, location, sub-location, village, and postal address.
You also need to provide two references who are Kenyan citizens and who know you personally. They should not be related to you by blood or marriage.
You need to write their names, ID numbers, and postal addresses.
Step 3: Attach the required documents
After filling in the replacement form correctly, you need to attach the following documents:
- Police abstract that shows that you have reported the loss or damage of your ID card.
- Original birth certificate and a photocopy.
This should show your name, date of birth, place of birth, and parent’s names.
- Original national identity cards and photocopies of both parents.
If one or both of your parents are deceased, you need to provide their death certificates instead.
- School leaving certificate and a photocopy.
This should show your name, school name, and year of completion.
If you have a results slip or a certificate of secondary education, you can also provide that as additional proof of education.
- Birth clinic card if available.
This is a card that shows the details of your birth at a health facility. It may not be mandatory, but it can help to verify your identity and place of birth.
- Four passport-sized photographs that show your full face and ears against a plain white background.
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Step 4: Submit the replacement form
After attaching all the required documents, you need to submit the replacement form to the National Registration Bureau (NRB) office or the District Commissioner (DC) office where you submitted your original application for an ID card.
The NRB or DC office will verify your application and issue you with a waiting card and form number 23.
The waiting card is a temporary document that shows that you have applied for a replacement ID card and that you can use it for some purposes until you get your new ID card.
Form number 23 is a receipt that shows that you have submitted your application for a replacement ID card.
You need to keep this form safe as you will need it to collect your new ID card later.
Step 5: Wait for your new ID card
After submitting your replacement form and getting your waiting card and form number 23, you need to wait for your new ID card to be processed and printed.
This may take up to two months or more depending on the workload and availability of resources at the NRB.
You can check the status of your new ID card online at www.identity.go.ke by entering your waiting card number or form number 23 number.
You can also call or visit the NRB office or the DC office to inquire about your new ID card.
Step 6: Collect your new ID card
Once your new ID card is ready, you will be notified by SMS or by visiting the NRB website.
You need to go to the NRB office or the DC office where you submitted your replacement form and collect your new ID card.
You need to bring along your waiting card and form number 23 as proof of application.
You will also be required to sign a register book and give your fingerprints before receiving your new ID card.
You should check your new ID card carefully for any errors or discrepancies and report them immediately if any.
