The Directorate of Criminal Investigations (DCI) has changed and enhanced the process of getting the Police Clearance Certificate (formally Good Conduct).
One does not need to book an appointment to have his or her fingerprints taken
Here is DCI Mohamed Amin’s statement on February 22.
“Kindly note that you are no longer required to book a fingerprinting date while applying for the Police Clearance Certificate (formally Good Conduct).”
This section has been removed from the portal.
Applicants are encouraged to visit their convenient
fingerprinting centres with their printed C24 copies, payment vouchers and original ID cards.
For those choosing DCI Headquarters as their preferred centre, please note that PCC applicants access the fingerprinting facility between 7.00 AM and 3.00 PM.
After 3 pm, only those within the centre are served.
To avoid long queues, city dwellers are reminded that this service is equally available at the Huduma Centres.
NB: Once generated, your certificate remains on your citizen account for a period of 6 months after which it is pulled down.
Hence, applicants who seek to use the certificate for a longer period are advised to download and keep printed copies to avoid future frustrations.”
