The Nairobi Hospital Saturday confirmed that it is holding consultative meetings with medical insurance companies to address recent concerns over tariff adjustments.
The hospital said in a statement the discussions are aimed at finding a mutually agreeable solution that safeguards patient care and ensures continued access to quality healthcare.
According to the hospital, representatives from all affected insurers have been invited to a consultative forum in the following week.
“The Nairobi Hospital wishes to inform its patients, partners, and the general public that it is currently engaging insurance companies in constructive discussions following concerns over recent tariff adjustments,” the statement read.
“We have invited representatives of all affected insurers to a consultative forum scheduled for Monday, August 11, 2025, with the aim of reaching a mutually agreeable solution that safeguards patient care and sustains access to quality medical services.”
The meeting is expected to focus on reconciling the hospital’s revised rates with insurers’ concerns while maintaining high service standards.
Chief Executive Officer Felix Osano noted that while the hospital values its partnership with insurers, the tariff adjustments are necessary to sustain the quality of healthcare offered to patients.
He explained that independent comparisons show the hospital’s revised rates remain competitive and fair when measured against peer institutions providing similar levels of care and expertise.
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