The Nairobi Hospital announced it had suspended the implementation of recently announced price review of some charges after a meeting with key insurance providers.
Chief Executive Officer Felix Osano said following a productive strategic meeting with key insurance providers, the hospital agreed to suspend the implementation of its recently announced price review, effective immediately.
“This decision, made in good faith, responds to requests from our valued insurance partners to allow for further consultation and collaborative dialogue.”
“The meeting saw participation from senior representatives of leading medical insurance providers, including Old Mutual, CIC, Britam Health, AAR, First Assurance, Heritage, Kenindia, Kenya Alliance, G.A, Madison, Fidelity and Minet,” he said in a statement.
He added the open and constructive discussions addressed concerns regarding the proposed pricing structure, ensuring alignment with our shared commitment to patient-centered care.
While announcing the review, Osano had explained that independent comparisons show the hospital’s revised rates remain competitive and fair when measured against peer institutions providing similar levels of care and expertise.
“We recognise the concerns raised by our insurance partners, but reiterate that the adjustments are essential to maintain the high standards of healthcare our patients deserve,” Osano said.
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