DCI Pledges To Support Safaricom In Fraud Investigations

The Directorate of Criminal Investigations is committed to strengthening its partnership with mobile communication service provider Safaricom, as it offers its services to Kenyans.

An image of the DCI with Safaricom members on a meeting
DCI Pledges To Support Safaricom In Fraud Investigations

This was revealed during a meeting between Director of Criminal Investigations Mohamed Amin and a team of Safaricom top managers that had visited DCI headquarters Wednesday, June 21.

In a meeting with the delegation led by James Kiama who is the head of Route to Customer Safaricom PLC, the DCI chief assured of the Directorate’s commitment to working closely with the mobile service provider, especially in investigating fraud cases committed through its mobile phone network.

Amin acknowledged that techno-savvy criminals had taken advantage of the rapid advances in technology to further their activities, which necessitated a change of strategy between the service provider and security agencies.

One of the strategies adopted is strengthening information-sharing platforms including social media, in order to create awareness and educate the public on crimes committed through mobile phone networks and how to detect or avoid them.

Also present during the meeting were the DCI Deputy Director Ireri Kamwende and the Director Liaison and Communication Tony Munga among others.

Cases of fraud affecting the telco company have been on the rise.

This involves swapping of numbers where customers lose control of the same and hence the fraud.

This at times is enhanced by insiders.

Police receive dozens of such fraud cases on a daily basis and some of them are still lying unsolved.

For instance, Marakwet West Member of Parliament Timothy Kipchumba Toroitich on Tuesday 20 narrated to a Nairobi court how he lost Sh600,000 in a sim swap.

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The MP said he received a phone call from a strange number before his phone suddenly went off.

Upon restarting the phone the Mp said he received an SMS notification enquiring whether he had authorized transactions in his mobile money account and bank accounts or not.

He told the court that he immediately called the customer care of the respective banks to inform the banks that there was some money transferred from his bank accounts without his approval.

He subsequently instructed the banks to block any transactions and made a formal report at Parliament police station.

The police forwarded the matter to the DCI parliamentary unit swung into action and apprehended the suspect identified as Boniface Kirui.

The banks managed to intercept Sh96,000.

At least eight National Identification cards were recovered during the operation.

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